Application of FMEA regulated drug supply chain collaborative service platform for drug-receiving in outpatient pharmacy

CHEN Yanhong; WANG Jingxia; TAO Xia; CHEN Wansheng; WU Rong

doi:10.3969/j.issn.1006-0111.2019.01.020

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Objective To strengthen the system of drug supply chain collaborative service platform in drug supply, decrease drug inventory backlog, and improve the outpatient pharmacy management capacity in outpatient pharmacy. Methods Failure mode and effects analysis(FMEA) method was used to discover the potential risks in the drug supply chain collaborative service platform and formulate the corresponding improvement measures. Results The number of drug-receiving errors dropped from 137 times to 32 times and the risk reduction rate was 76.64% after improving the procurement process of the supply chain service platform, which significantly reduced the risk of contracting errors. Conclusion FMEA method could help to figure out the loopholes and hidden dangers of the pharmacy system, which made the outpatient pharmacy more reasonable and accurate by constantly improving the measures of the drug supply chain collaborative service platform.

Application of FMEA regulated drug supply chain collaborative service platform for drug-receiving in outpatient pharmacy

Changzheng Hospital Affiliated to Naval Medical University, Shanghai 200003, China

Received Date: 2018-05-08

Rev Recd Date: 2018-10-25

Key words:

FMEA /
outpatient pharmacy /
supply chain collaborative service platform

Abstract: Objective To strengthen the system of drug supply chain collaborative service platform in drug supply, decrease drug inventory backlog, and improve the outpatient pharmacy management capacity in outpatient pharmacy. Methods Failure mode and effects analysis(FMEA) method was used to discover the potential risks in the drug supply chain collaborative service platform and formulate the corresponding improvement measures. Results The number of drug-receiving errors dropped from 137 times to 32 times and the risk reduction rate was 76.64% after improving the procurement process of the supply chain service platform, which significantly reduced the risk of contracting errors. Conclusion FMEA method could help to figure out the loopholes and hidden dangers of the pharmacy system, which made the outpatient pharmacy more reasonable and accurate by constantly improving the measures of the drug supply chain collaborative service platform.

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Reference (23)

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Application of FMEA regulated drug supply chain collaborative service platform for drug-receiving in outpatient pharmacy

doi: 10.3969/j.issn.1006-0111.2019.01.020

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